Inquirer: Disarray, data manipulation at Phila. VA, report finds

By Tricia L. Nadolny (Inquirer) – Inspectors surveying Philadelphia’s Veterans Affairs benefits center in June found two stunning signs of disarray: mail bins brimming with claims dating to 2011 and other benefits that had been paid twice.

More alarming, the team from the VA Office of Inspector General found evidence that staff tasked with managing pensions for the eastern United States were manipulating dates to make old claims appear new, according to a report obtained by The Inquirer.

The findings are the first clear evidence that the city’s VA system is not immune from controversies that have plagued other centers and sparked a growing scandal over delayed care and services affecting veterans nationwide.

Two whistle-blowers who work at the Philadelphia Veterans Affairs Regional Office, where the offenses were discovered, described the process the same: “cooking the books.”

Full story.

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